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Customer Service Coordinator[ Air Freight / Changi / Attractive Salary]

The Supreme HR Advisory Pte Ltd
Posted On :13 Jan 2018

 

Job Summary

  • Salary:   2500 - 3000
  • Location: Singapore - Various Location
  • Work Type: Permanent / Full Time
  • Min. Education Level: 'N' / 'O' Levels
  • Field of Study: Logistics and Supply Chain Management
  • Years of Experience: 3
  • Skills: air freight, export

Job Descriptions

Requirement:

• GCE N/O Level or ITE

• Min. 2 years of experience in procedure documentation and customer service.

• Customer-oriented with good interpersonal skills.

• Proficient in MS office applications.

• Possess initiative, positive attitude, willingness to learn and must be a team player.

• Able to work under pressure.

• Able to communicate fluently.

• Experience in courier industry will be an advantage.

Responsibilities:

• Ensure prompt response to customers’ enquiries.

• Responsible for liaising with customers on shipment planning and execution.

• Liaise and co-ordinate with transporters, carriers and suppliers to ensure timely receiving of cargo for export.

• Responsible for verifying and update of cargo details into System.

• Issuing invoices to customer and answer their queries pertaining to the charges billed.

• Send pre-alert to customers upon job completion and timely update shipment uplift status.

• Any other ad-hoc duties and responsibilities that are assigned as appropriate by the co.



About This Company

Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry’s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.

 

 

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